Shipping Policy

Welcome to our store. We are committed to providing a smooth and reliable shipping experience for all customers across Pakistan.

Order Processing

• All orders are processed within 1–3 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Customers will receive an order confirmation message/email after successfully placing an order.

Shipping Time

Estimated delivery times across Pakistan:

• Major Cities: 3–5 business days
• Remote Areas: 5–8 business days

Please note that delivery times may vary during sales, holidays, or due to courier delays.

Shipping Charges

• Shipping charges are calculated at checkout.
• We may offer free shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) all over Pakistan.

• Customers are requested to provide accurate contact details and address.
• Our team or courier partner may contact you for order verification before dispatch.

Order Tracking

Once your order is shipped, you may receive a tracking ID through SMS or email to track your parcel.

Failed Deliveries

If the courier is unable to deliver the parcel due to incorrect address, unavailable customer, or unresponsive phone number:

• The order may be canceled.
• Additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If you receive a damaged, defective, or incorrect product:

• Contact us within 24–48 hours of receiving the parcel.
• Share clear pictures/videos for verification.

Delays

Unexpected delays may occur due to:

• Weather conditions
• Public holidays
• Courier operational issues
• High order volume

We appreciate your patience and understanding in such situations.

Contact Us

For shipping-related questions or support, please contact our customer support team through our website or social media pages.